Frequently Asked Questions
What is tallow balm?
Tallow balm is a deeply nourishing moisturizer made from rendered beef fat (tallow). It closely resembles the natural oils in human skin, making it highly compatible and effective for supporting hydration and skin barrier health.
How do I use tallow balm?
Warm a small amount between your fingers and apply to clean skin as needed. A small amount goes a long way.
Why does my balm look slightly different from batch to batch?
Because we use natural ingredients and small-batch production methods, slight variations in color and texture are normal.
What is the shelf life?
Most batches last approximately 12-18 months, or longer, depending on storage conditions and ingredients used.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How should I store it?
Store in a cool, dry place away from direct sunlight. No refrigeration is required under normal conditions.
Do you accept returns?
Because our products are personal care items, we generally cannot accept returns once they have been opened or used. That said, we genuinely care about your experience.
If there's an issue with your order or you're not completely satisfied, please contact us. We'll do our best to find a solution and make it right.
Why do you use beef tallow in skincare?
Tallow is rich in naturally occurring fat-soluble vitamins (A, D, E, and K) and essential fatty acids. These nutrients support skin barrier repair, moisture retention, and overall skin health.
What skin types is this suitable for?
Tallow balm is suitable for all skin types, especially dry, sensitive, or mature skin. Many people with compromised or easily irritated skin also find it helpful. Customers who tend towards oily skin do not report feeling more oily with tallow—in fact, they often report that their skin feels balance.
Can I use it on my face?
Yes! In fact, many acne-prone users tolerate tallow well because it supports the skin barrier without harsh ingredients. However, individual skin responses vary, so patch testing is recommended.
Can I use it on children?
Yes, it is generally suitable for external use. We recommend patch testing first and supervising use for young children.